COVID-19 Protocols

Dear Patient,

While many things have changed in your lives due to COVID19, our commitment to the health and well-being of our patients and team remain our top priority. Our office has always been stringent in following universal precautions and the guidelines set out by the Centers of Disease Control (CDC) and Occupational Safety and Health Administration (OSHA). During this time I would like to highlight additional enhanced disinfection and patient triage protocols that we have implemented.

Enhanced Disinfection Protocols

  1. HEPA Filter Air-Purifier – Our office is equipped with 4 Air Purifiers with 99.97% True HEPA Filter and Plasma Wave Technology which creates hydroxyls to neutralize bacteria, volatile organic compounds, odors and gases, while emitting no harmful ozone. The carbon filter in our air purifiers also helps to trap large airborne particles
  2. Protective Shields – Protective shields have been installed at our reception welcome counter as an additional safeguard against aerosols.
  3. Personal Protective Equipment (PPE) and Sterilization – Our team is equipped with NIOSH approved N95 respirators, disposable face shields, laundered coats and protective eyewear. Non-disposable instruments are sterilized using hospital grade tested and monitored sterilizers, on a regular basis throughout the day.
  4. Hand Sanitizers- Hand sanitizers are placed throughout the office.A hand sanitation stand is conveniently located at the front entrance for patient’s use before entering the office.

Patient Triage Protocols

  1. Pre-appointment procedures – In addition to the e-wellness form, each patient will have their temperature taken upon entering the office and given hand sanitizer with at least 70% alcohol. Hand sanitizers are available throughout the office at each patient bay and at our welcome counter
  2. Pre-procedural rinse – All patients will be asked to rinse with Chlorhexidine Anti-microbial Rinse prior to being seen. The rinse will be provided to you in the office at no additional cost.

For your convenience, please review this notice prior to your appointment.

We remain committed during this time to your safety and well-being and these protocols are in place to assure all who enter our office that Sunnyvale Orthodontics remains one of the safest places to be. We wish you and yours continued good health and we look forward to continue our mission of transforming smiles every day!


Dr Nguyen and staff